As a Senior Data Analyst for CarMax Auto Finance, I spearheaded the analytics strategy for a critical web transformation initiative designed to modernize the customer payment experience. I defined and tracked key performance indicators to measure ROI, directly contributing to a $10M+ increase in digital self-service payments and a significant reduction in call center volume. My role involved designing executive-level Tableau dashboards to monitor portfolio health, allowing leadership to identify delinquency trends and adjust risk policies in real-time. I also conducted deep-dive analyses on high-risk portfolios to implement cost-saving strategies while mentoring junior analysts on industry best practices. This position required balancing high-level strategic planning with granular data analysis to drive measurable business outcomes.
CarMax Auto Finance (CAF) is the captive finance division of the nation's largest used car retailer, managing a nearly $17 billion portfolio to support a seamless omnichannel buying experience. As a key profit driver for the enterprise, CAF leverages data-driven lending strategies to provide transparent financing options for millions of customers across the credit spectrum..
As the Data Analyst for LOVB Atlanta, I spearhead technical workflows to provide the coaching staff with live, high-fidelity analytics. I oversee the entire data lifecycle, from real-time match coding to generating granular scouting reports that expose opponent vulnerabilities. Collaborating with an international staff, I translate statistical trends into actionable game plans and long-term training objectives. My work ensures that data drives every phase of preparation, from practice design to in-game adjustments. This role requires a seamless fusion of volleyball IQ and technical precision in a high-performance environment.
LOVB Atlanta is a premier franchise within League One Volleyball (LOVB), a unique 'community-up' professional league that launched its inaugural season in 2025. Anchored by U.S. Olympian Kelsey Robinson Cook and led by renowned Brazilian coach Paulo Coco, the team quickly established itself as a powerhouse, finishing first in the regular season standings in its very first year.
As a Data Analyst for the Atlanta Vibe in the Pro Volleyball Federation, I specialized in transforming complex game data into actionable competitive strategies. I utilized tools like VolleyStation to generate advanced scouting reports, providing the coaching staff with critical insights for both in-game decision-making and post-match review. My role involved rigorous film analysis to break down opponent tendencies and prepare detailed game plans for upcoming matches. This experience honed my ability to deliver high-quality analytics under the tight deadlines of professional sports. Ultimately, I helped bridge the gap between raw metrics and on-court execution to support the team's performance.
The Atlanta Vibe is a founding member of the Pro Volleyball Federation and Georgia's first professional women's indoor volleyball team. In their inaugural 2024 season, they established themselves as a league powerhouse, capturing the Regular Season Championship and securing the No. 1 overall seed.
I had the opportunity to work the the staff and players of Georgia Tech Volleyball as a student manager and analyst. Day-to-day, I assist the coaching staff with practices and other operations that needs attending to. To prepare for upcoming opponents, I help analyze game videos of our own team as well as the opponents’ using VolleyMetrics and Data Volley to create advanced scouting reports. During matches, I record live stats in order to prepare our athletes for success. After matches, I leverage multiple tools, including Google Sheets, Data Volley, etc., to compile stats and create visualizations to analyze player performance.
During the 2020-2021 season, GTVB entered the NCAA Volleyball Championships for the first time since 2009, and won a match during the Championships for the first time since 2004. Ending the season with a 14-5 record and a national ranking of 23, the program is poised to gain success in the future seasons.
I worked with a team of data scientists to analyze the current database and available analytical opportunities. We used SQL and Snowflake to gain insight into various business cases for both internal and external (B2B) situations. Additionally, we utilized Watson Studio to leverage its AI capabilities to analyze big data and explore hidden variables.
I worked at Hydronix as a web developer. My tasks include technical aspects of software development as well as the creative aspecs of website design.
I was in charge of maintaining, updating, and monitoring hosted websites and managing site security. I also worked on designing, testing, and implementing custom website pages and forms. I worked extensively with HTML, PHP, and CSS through platforms like Shopify, Wordpress, Joomla, and Magento.
I had the pleasure to work with MeS in the payment processing industry as a software engineering intern in the Quality Assurance department. After taking the time to understand the industry and how payment processing works, I dove straight into working with the engineering teams on the different financial platforms offered by MeS to their merchants.
I worked mainly on their Virtual Terminal, a web-based portal allowing merchants to process payments for their customers, including functions such as basic transactions, Level II and III payments, tip processing, export reports, etc.
I worked with two other interns to put together a complete automated regression suite for VT. Using mainly Selenium and TestNG for the automation of tests, the regression suite makes sure all the functions work properly and that no bugs are present. The complete suite automated the execution and analyzing of more than 110 test cases, saving time and resources that previously had to spent manually.
In future updates to VT, the regression suite will allow testing for existing and new functions and save even more time with the automated tests.
I coordinated a project to create a FAQ database to increase employee productivity by reducing search time.
In order to allow ease of access for the users of this web application (employees of the company), I handled details in the web design formatting with HTML and CSS.
I also managed and maintained back-end database with MySQL and jQuery in coordination with the front-end interface.
Working as an unpaid intern at Williams Whittle, I was given many tasks throughout the month to faciliate in the projects around the company.
Some of the tasks I was given included compiling client data for analysis and meeting deadlines efficiently.
I have great mastery of the Microsoft Office suite, including Word, Excel and Powerpoint.
I also collaborated with team members to prepare and present pitches for upcoming projects.
My project managers praised me for my efficiency and diligency in my completion of tasks.